Duns # 607290574       
Phone: 615.965.2465  PO Box 344 Mt. Juliet, TN 37121

Stand Out and Move Up in your Career

In October, Women in Trucking held their annual conference in Dallas and there were over 1,100 attendees. I was honored to be one of the presenters. In my session, I shared some specific ways to stand out and move up within any organization.

Wording choice, attitude, voice tone and facial expression can alienate others and cause you to be passed over for opportunities
• Women shared that, as they were promoted, they started to speak in a deeper voice and became less personable towards those who reported to them. The change happened over time and they needed the reminder

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Computer System Issues Impact Customer Service

Recently, news channels reported that in Chicago and all over the country, computer systems at Target stores stopped working. A Sun Times reporter shared, “People reported waiting in line for more than 45 minutes before giving up altogether. During the downtime in Chicago, the lines grew… shoppers took to social media to warn others and share a laugh.” 
At your local customer service office or call center, you may have experienced something similar. A customer calls in, you try to look up the account or address and realize the system is down. Panic

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