What’s the Difference Between Training and Coaching?
Most employees receive some type of training to perform their job duties, but a large number of employees never experience coaching. What is the difference between training and coaching?
Training is process and procedure driven. Training is specific to the job function; it is about how to do something. We train people in how to use computer systems, complete paperwork, close a sale and answer the phone. However, coaching is focused on helping individuals grow in their skills and knowledge in order to reach their full potential. Coaching
