We’ve all seen it: brilliant teams stalled by miscommunication, customer complaints spiking from tone-deaf responses, or internal friction turning small issues into big drama.
The root cause? Most often not lack of knowledge… but how we deliver it.
That’s why Tooty Inc. created WAVE — a focused, hands-on- training that equips your people to master the art of real human connection in every interaction:
Wording Choice → Precise, positive language that builds trust instead of defensiveness Attitudes Projected → Warm, confident energy that makes