We Evaluate as we take a Fresh and Honest look

As we take a fresh and honest look, we have the expertise to:

• Evaluate your company’s sales strategy
• Evaluate the way your customers are treated
• Develop an effective sales process for your staff
• Develop and roll-out hands on training for your staff
• Create and facilitate webinars
• Create and manage a Customer Service recognition program
• Implement a secret shopper/call monitoring and evaluation program
• Design scripting for successful handling of calls and better employee performance
• Conduct market studies so you have current data on the competition in your territory
• Conduct assessments to determine if the highest-performing employees are in place
• Help you implement a coaching or mentoring program for CSRs or phone agents

Tooty Inc. is a training company that specializes in teaching others to be effective sales and customer service professionals at companies large and small in any industry; for example, Tooty specializes in the waste services industry.