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		<title>Training Your Second-String Customer Service Team</title>
		<link>https://www.tootyinc.com/training-your-second-string-customer-service-team/</link>
		
		<dc:creator><![CDATA[Tooty Inc]]></dc:creator>
		<pubDate>Thu, 26 Jul 2018 19:39:01 +0000</pubDate>
				<category><![CDATA[call monitoring]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customer service manager]]></category>
		<category><![CDATA[customer service training chicago]]></category>
		<category><![CDATA[sales training Chicago]]></category>
		<category><![CDATA[abandoned calls]]></category>
		<category><![CDATA[customer service speaker]]></category>
		<category><![CDATA[managing call center]]></category>
		<category><![CDATA[quality assurance]]></category>
		<category><![CDATA[secret shopper]]></category>
		<category><![CDATA[training temporary help]]></category>
		<guid isPermaLink="false">http://www.tootyinc.com/?p=828</guid>

					<description><![CDATA[<p>Summer vacations leave your office short-handed.  Often-times you find you must recruit someone to help with the phones who has not been trained or who isn’t working in customer service for a reason!  Customers tend to wait on hold longer when you aren’t fully staffed, and they are likely to get incorrect information or incomplete [&#8230;]</p>
<p>The post <a href="https://www.tootyinc.com/training-your-second-string-customer-service-team/">Training Your Second-String Customer Service Team</a> appeared first on <a href="https://www.tootyinc.com">Tooty Inc</a>.</p>
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