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		<title>You’re Never Too Young to Role-Play: Why Gen Z Actually Benefits When It’s Done Right</title>
		<link>https://www.tootyinc.com/youre-never-too-young-to-role-play-why-gen-z-actually-benefits-when-its-done-right/</link>
		
		<dc:creator><![CDATA[Tooty Inc]]></dc:creator>
		<pubDate>Wed, 01 Apr 2026 15:44:47 +0000</pubDate>
				<category><![CDATA[sales manager]]></category>
		<category><![CDATA[customer service speaker]]></category>
		<category><![CDATA[customer service training]]></category>
		<category><![CDATA[GenZ communication skills]]></category>
		<category><![CDATA[quality assurance]]></category>
		<category><![CDATA[sales training]]></category>
		<guid isPermaLink="false">https://www.tootyinc.com/?p=1417</guid>

					<description><![CDATA[<p>Is role-playing too cringy for Gen Z? Many say yes — especially traditional “perform in front of the group” style. But after decades of facilitating sessions, I believe the real issue isn’t role-playing itself. It’s how it’s done. Early in my career, I created a public workshop on non-verbal communication. A seasoned professional told me [&#8230;]</p>
<p>The post <a href="https://www.tootyinc.com/youre-never-too-young-to-role-play-why-gen-z-actually-benefits-when-its-done-right/">You’re Never Too Young to Role-Play: Why Gen Z Actually Benefits When It’s Done Right</a> appeared first on <a href="https://www.tootyinc.com">Tooty Inc</a>.</p>
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		<title>Technology Can&#8217;t Replace the Human Touch</title>
		<link>https://www.tootyinc.com/technology-cant-replace-the-human-touch/</link>
		
		<dc:creator><![CDATA[Tooty Inc]]></dc:creator>
		<pubDate>Thu, 08 Jan 2026 19:49:27 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[AI workforce]]></category>
		<category><![CDATA[call monitoring]]></category>
		<category><![CDATA[customer service speaker]]></category>
		<category><![CDATA[quality assurance]]></category>
		<category><![CDATA[sales training]]></category>
		<category><![CDATA[secret shopper]]></category>
		<guid isPermaLink="false">https://www.tootyinc.com/?p=1405</guid>

					<description><![CDATA[<p>Ever been stuck in an endless chatbot loop, typing “agent” 10 times trying to speak to a real person?Customer service is being dehumanized- and it’s frustrating customers and burning out teams.Don’t get me wrong: AI and tech are amazing for handling simple, repetitive queries quickly and at scale.But technology can’t replace the human touch. Empathy, [&#8230;]</p>
<p>The post <a href="https://www.tootyinc.com/technology-cant-replace-the-human-touch/">Technology Can&#8217;t Replace the Human Touch</a> appeared first on <a href="https://www.tootyinc.com">Tooty Inc</a>.</p>
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		<title></title>
		<link>https://www.tootyinc.com/1269-2/</link>
		
		<dc:creator><![CDATA[Tooty Inc]]></dc:creator>
		<pubDate>Wed, 10 May 2023 12:52:57 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[coaching for employees]]></category>
		<category><![CDATA[customer service training]]></category>
		<category><![CDATA[sales training]]></category>
		<guid isPermaLink="false">https://www.tootyinc.com/?p=1269</guid>

					<description><![CDATA[<p>What’s the Difference Between Training and Coaching? Most employees receive some type of training to perform their job duties, but a large number of employees never experience coaching.  What is the difference between training and coaching? Training is process and procedure driven.  Training is specific to the job function; it is about how to do [&#8230;]</p>
<p>The post <a href="https://www.tootyinc.com/1269-2/"></a> appeared first on <a href="https://www.tootyinc.com">Tooty Inc</a>.</p>
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		<title>Customer Feedback-Tooty Training</title>
		<link>https://www.tootyinc.com/customer-feedback-tooty-training/</link>
		
		<dc:creator><![CDATA[Tooty Inc]]></dc:creator>
		<pubDate>Wed, 28 Apr 2021 18:06:04 +0000</pubDate>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[customer service manager]]></category>
		<category><![CDATA[customer service training chicago]]></category>
		<category><![CDATA[Federal Government]]></category>
		<category><![CDATA[logistics customer service]]></category>
		<category><![CDATA[sales manager]]></category>
		<category><![CDATA[sales training Chicago]]></category>
		<category><![CDATA[secret shopper chicago]]></category>
		<category><![CDATA[call center training]]></category>
		<category><![CDATA[classroom training]]></category>
		<category><![CDATA[culture change]]></category>
		<category><![CDATA[customer experience evaluation]]></category>
		<category><![CDATA[performance evaluations]]></category>
		<category><![CDATA[sales training]]></category>
		<category><![CDATA[secret shopper]]></category>
		<category><![CDATA[virtual training]]></category>
		<category><![CDATA[workshop]]></category>
		<guid isPermaLink="false">https://www.tootyinc.com/?p=1213</guid>

					<description><![CDATA[<p>Tooty Training is not fluff.  We don&#8217;t offer trendy catch phrases or techniques to improve your customer service or sales teams.   We have evaluated over 250,000 conversations.  Evaluations were not completed by A.I., but highly trained individuals who have the skills to assess conversation, sales process, marketing strategy, problem solving and how customers are treated.  [&#8230;]</p>
<p>The post <a href="https://www.tootyinc.com/customer-feedback-tooty-training/">Customer Feedback-Tooty Training</a> appeared first on <a href="https://www.tootyinc.com">Tooty Inc</a>.</p>
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