Problem solving Archives - Tooty Inc https://www.tootyinc.com/tag/problem-solving/ Fri, 28 May 2021 18:28:11 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://www.tootyinc.com/wp-content/uploads/2016/06/apple-touch-icon-60x60.png Problem solving Archives - Tooty Inc https://www.tootyinc.com/tag/problem-solving/ 32 32 Develop Your Inner Detective https://www.tootyinc.com/develop-your-inner-detective/ Fri, 28 May 2021 18:28:08 +0000 https://www.tootyinc.com/?p=1223 Customer service is often measured by the niceness factor of the person talking with the customer. However, how good we are at solving problems really has more weight.  A good detective listens and writes down verbal clues, makes note of the subject’s demeanor and directs the conversation. The first 15 seconds of a call is […]

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