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		<title>The W.A.V.-Wording, Attitude and Voice</title>
		<link>https://www.tootyinc.com/the-w-a-v-wording-attitude-and-voice/</link>
		
		<dc:creator><![CDATA[Tooty Inc]]></dc:creator>
		<pubDate>Thu, 28 Mar 2019 20:43:25 +0000</pubDate>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[sales manager]]></category>
		<category><![CDATA[sales training Chicago]]></category>
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		<category><![CDATA[attitude]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[federal government customer service]]></category>
		<category><![CDATA[insides sales training Chicago]]></category>
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		<category><![CDATA[speaking skills]]></category>
		<category><![CDATA[training millenials]]></category>
		<guid isPermaLink="false">http://www.tootyinc.com/?p=1106</guid>

					<description><![CDATA[<p>I had the opportunity to speak with 100 marketing students at a prestigious Chicago university this week. I asked them if they knew what the W.A.V. was and one student sheepishly raised his hand to share that the wave was something the crowd did at a sporting event. He gave me the perfect opening to [&#8230;]</p>
<p>The post <a href="https://www.tootyinc.com/the-w-a-v-wording-attitude-and-voice/">The W.A.V.-Wording, Attitude and Voice</a> appeared first on <a href="https://www.tootyinc.com">Tooty Inc</a>.</p>
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		<title>Action Versus Intention</title>
		<link>https://www.tootyinc.com/action-versus-intention/</link>
		
		<dc:creator><![CDATA[Tooty Inc]]></dc:creator>
		<pubDate>Mon, 07 May 2018 16:07:35 +0000</pubDate>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[customer service manager]]></category>
		<category><![CDATA[environmental services]]></category>
		<category><![CDATA[garbage industry]]></category>
		<category><![CDATA[sales manager]]></category>
		<category><![CDATA[sales training Chicago]]></category>
		<category><![CDATA[scripting]]></category>
		<category><![CDATA[secret shopper chicago]]></category>
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		<category><![CDATA[customer service speaker]]></category>
		<category><![CDATA[customer service training chicago]]></category>
		<category><![CDATA[insides sales training Chicago]]></category>
		<category><![CDATA[motivating employees chicago]]></category>
		<category><![CDATA[scripts for customer service]]></category>
		<guid isPermaLink="false">http://www.tootyinc.com/?p=804</guid>

					<description><![CDATA[<p>In customer service our attention tends to go towards putting out fires.  Goals for improving or changing a process are put on the back burner for so long that we forget we ever had goals.  It’s exciting and motivating to be able to share with you how others have been able to improve and innovate [&#8230;]</p>
<p>The post <a href="https://www.tootyinc.com/action-versus-intention/">Action Versus Intention</a> appeared first on <a href="https://www.tootyinc.com">Tooty Inc</a>.</p>
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