difficult customer Archives - Tooty Inc https://www.tootyinc.com/tag/difficult-customer/ Fri, 30 Aug 2024 12:21:29 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://www.tootyinc.com/wp-content/uploads/2016/06/apple-touch-icon-60x60.png difficult customer Archives - Tooty Inc https://www.tootyinc.com/tag/difficult-customer/ 32 32 Voice, Attitude and Wording Shape Image https://www.tootyinc.com/voice-attitude-and-wording-shape-image/ Tue, 18 Sep 2018 15:08:00 +0000 http://www.tootyinc.com/?p=838 How many words does it take for you to determine if the customer on the other end of the line is in a bad mood?  One?  Maybe two?  You hear your customer’s voice and you can’t help but start to pass judgment on cranky old Mr. Smith.  After the conversation is over, you turn to […]

The post Voice, Attitude and Wording Shape Image appeared first on Tooty Inc.

]]> Do Unhappy Customers Scare You? https://www.tootyinc.com/unhappy-customers-scare/ Wed, 23 Aug 2017 17:04:21 +0000 http://www.tootyinc.com/?p=702 What is more intimidating than an angry customer complaining about service? An angry business customer complaining about service! Customer service and sales representatives have confessed that they are nervous when they hear a harsh tone of voice or have a business manager complain that he has called multiple times for the same thing. Costly short-cuts […]

The post Do Unhappy Customers Scare You? appeared first on Tooty Inc.

]]>