Secret Shopper Archives - Tooty Inc https://www.tootyinc.com/category/secret-shopper/ Thu, 02 Oct 2025 20:39:06 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://www.tootyinc.com/wp-content/uploads/2016/06/apple-touch-icon-60x60.png Secret Shopper Archives - Tooty Inc https://www.tootyinc.com/category/secret-shopper/ 32 32 Customer Feedback https://www.tootyinc.com/customer-feedback-2/ Thu, 02 Oct 2025 20:39:06 +0000 https://www.tootyinc.com/?p=1390  October 1, 2025 Thank you so much, Lori, again. I can speak for both Omar and I when I say that it was an absolute pleasure to work with you and we are both glad to have had you on our team for the duration of this program. Your team got up to speed so […]

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]]> Skills Base Program Improves Your Team and Customer Care https://www.tootyinc.com/skills-base-program-improves-your-team-and-customer-care/ Tue, 20 May 2025 17:41:35 +0000 https://www.tootyinc.com/?p=1385 Tooty Inc. has a solution to reduce costly mistakes, improve customer care, and establish higher service standards. Lori Miller, President of Tooty Inc., stated, “Customers want to be served by representatives who are more than friendly personalities.  They want to be helped by someone who knows how to assess their needs, provide accurate information and […]

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]]> The Secret for Getting Usable Customer Information: Implement a Secret Shopper/Call Monitoring Program https://www.tootyinc.com/the-secret-for-getting-usable-customer-information-implement-a-secret-shopper-call-monitoring-program/ Thu, 24 Apr 2025 21:33:34 +0000 https://www.tootyinc.com/?p=1382 Many people consider polling or customer surveys to be corrupted or useless.  There are 3 good reasons for this.  First, we understand that questions and answers can be manipulated to get the responses the organization wants to see in order to push out data in a marketing campaign.  Second, those who participate in a survey […]

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