Customer Surveys Archives - Tooty Inc https://www.tootyinc.com/category/customer-surveys/ Wed, 21 Jan 2026 18:09:53 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://www.tootyinc.com/wp-content/uploads/2016/06/apple-touch-icon-60x60.png Customer Surveys Archives - Tooty Inc https://www.tootyinc.com/category/customer-surveys/ 32 32 In 2026, the smartest strategy isn’t more tech—it’s better conversations. https://www.tootyinc.com/in-2026-the-smartest-strategy-isnt-more-tech-its-better-conversations/ Wed, 21 Jan 2026 18:09:53 +0000 https://www.tootyinc.com/?p=1408 We’ve all seen it: brilliant teams stalled by miscommunication, customer complaints spiking from tone-deaf responses, or internal friction turning small issues into big drama. The root cause? Most often not lack of knowledge… but how we deliver it. That’s why Tooty Inc. created WAVE — a focused, hands-on- training that equips your people to master […]

The post In 2026, the smartest strategy isn’t more tech—it’s better conversations. appeared first on Tooty Inc.

]]> The Secret for Getting Usable Customer Information: Implement a Secret Shopper/Call Monitoring Program https://www.tootyinc.com/the-secret-for-getting-usable-customer-information-implement-a-secret-shopper-call-monitoring-program/ Thu, 24 Apr 2025 21:33:34 +0000 https://www.tootyinc.com/?p=1382 Many people consider polling or customer surveys to be corrupted or useless.  There are 3 good reasons for this.  First, we understand that questions and answers can be manipulated to get the responses the organization wants to see in order to push out data in a marketing campaign.  Second, those who participate in a survey […]

The post The Secret for Getting Usable Customer Information: Implement a Secret Shopper/Call Monitoring Program appeared first on Tooty Inc.

]]>